Terms & Conditions

Divine Vision Driving School

Terms & Conditions

It is the intention of Divine Vision Driving School to offer quality driving services that are safe and professional. It is important to note that these policies are meant to provide information on the conditions under which driving lessons are conducted. When booking a lesson or VORT test, the client agrees to abide by all the policies described herein.

Authority of the Instructor

  1. It should be noted that the instructor retains full and final control during the lessons and assessment.
  2. The instructor reserves the right to cancel, suspend, or refuse lessons at any time when:
    • The client is seen to be tired or ill, thereby unfit to drive.
    • The client is drunk or high.
    • The client exhibits behavior deemed unsafe, aggressive, and/or non-compliant.
    • There is any danger posed by the vehicle or external conditions.
  3. In the case of cancellation because of the issues described above, the cost of the entire lesson will be charged regardless.

Payment Policy

  1. The following policies apply in regard to lesson payments:
  2. Lesson fees must be paid before each lesson commences.
  3. Package fees must be fully paid during booking of the lesson.
  4. Payments must be made before booking is confirmed.

Cancellation & Rescheduling – Rules

  1. The client needs to notify of any cancellation or rebooking of a driving lesson at least 48 hours prior to the scheduled time.
  2. A notification of cancellation or change in appointment within 48 hours before the driving lesson will result in full payment of the lesson fees.
  3. In case of late cancellation or non-attendance, the fee shall be paid fully.
  4. If there is a late arrival on the part of the client, the lesson will still end on time and the full amount will remain payable.

Cancellation & Rescheduling – VORT

  1. Booking for VORT requires preparation and arrangement of proper timings.
  2. Cancellation or change in appointment within 5 days of the VORT will result in full payment of the test fees and car rental fee.
  3. The School does not guarantee another VORT date if the original booking is changed.
  4. Non-attendance at the allotted VORT time is considered a late cancellation and requires full payment of fees.

Client Responsibilities

  1. The Client should possess and produce a valid learner’s permit at all times during lessons and tests.
  2. It is the Client’s responsibility to obey all road laws and any other instructions given by the Instructor.
  3. The Client should always ensure they are physically and mentally capable of driving a car.
  4. During lessons, mobile phones must either be switched off or kept on silent mode unless prior approval is given by the Instructor.
  5. Any damage caused by reckless actions or deliberate sabotage will be billed to the Client.

Lesson Conditions

  1. Lessons shall start and end as scheduled whether the Client arrives late or not.
  2. The driving route is chosen by the Instructor based on the lesson objective, traffic conditions, and safety requirements.
  3. The structure of lessons may change from one session to another depending on the Client’s proficiency level.
  4. All lessons are conducted using a dual control car.

VORT Test Preparation and Suitability Assessment

  1. The Instructor reserves the right to assess whether the Client is adequately prepared to sit the VORT.
  2. If the Instructor determines that the Client is not sufficiently prepared or may pose a safety risk, the Instructor reserves the right not to book the test.
  3. This assessment decision is final and made in the interest of the safety of all road users.

VORT Assessors

  1. All VORT tests organised through Divine Vision Driving School are conducted by government-authorized Assessors (Examiners) appointed by the Government of South Australia.
  2. Examiners operate independently from the school and are bound by strict government guidelines, assessment criteria, and legal requirements.
  3. The Examiner’s decision is final and includes:
    • Whether the test was passed or failed
    • Assessment score
    • Safety assessment
    • Test cancellation
  4. Divine Vision Driving School cannot interfere with, overturn, or contest any Examiner’s decision.
  5. The Examiner’s test result decision is binding on the Client.

Weather, Traffic & Other Factors

  1. Lessons may be held in any weather except if conditions make it dangerous; the School retains the right to postpone lessons due to weather or other factors.
  2. In case of cancellation due to the weather, vehicle problems, or other unforeseen reasons, a new schedule will be made without an extra fee.
  3. The School will not be responsible for lessons affected by road closure, emergencies, or traffic situations that are out of their control.

Refund Policy

  1. The School does not offer refunds if a lesson or package has been fully completed.
  2. Prepaid lessons will be refunded according to the regular lesson price (without a discount).
  3. Lessons cancelled 48 hours before or VORT cancellations 5 days before receive no refunds.

Privacy & Confidentiality

  1. Any personal details supplied by the Client remain private and shall be used for booking and communicating only.
  2. Personal details are not shared with third parties except when it is legally necessary.

Liability

  1. Divine Vision Driving School will not be held responsible for any fines, violations or penalties the Client may incur before, during or after the lessons.
  2. Divine Vision Driving School will not be held responsible for any injuries, losses and damages that arise beyond its control.
  3. All lessons are delivered responsibly, however there is always some level of risk involved in driving which the Client voluntarily takes upon signing up

Acceptance

  1. When booking the lessons or accepting the terms and conditions, the Client automatically confirms them.

Australia and Australians

We acknowledge the Kaurna people as the Traditional Owners and Custodians of the land on which we live and work.

We pay respect to their Elders, past and present. Always was, always will be.

As per the DIT website: The Department of Infrastructure and Transport (DIT) is committed to building the capability, confidence and resilience of Aboriginal and Torres Strait Islander people and will provide opportunities to enable young men and women to achieve their educational and employment goals.

Divine Vision Driving School

Terms & Conditions

At Divine Vision Driving School, we are committed to providing safe, professional, and reliable driver training services. These Terms & Conditions explain how our driving lessons, VORT assessments, and related services operate.

  • By booking or attending a lesson or VORT assessment with Divine Vision Driving School, you acknowledge that you have read, understood, and agreed to the following Terms & Conditions.

1. Instructor Authority & Safety

Safety is our highest priority at all times.

The Instructor has full authority during all driving lessons and VORT assessments and may cancel, pause, or refuse a lesson if:

  • 1.1 The student appears unwell, fatigued, or otherwise unfit to drive
  • 1.2 The student is under the influence of alcohol, drugs, or any impairing substance
  • 1.3 Unsafe, aggressive, abusive, or disrespectful behaviour occurs
  • 1.4 Road, traffic, weather, or vehicle conditions create a safety concern

The Instructor has full authority during all driving lessons and VORT assessments and may cancel, pause, or refuse a lesson if:

  1. 1.1 The student appears unwell, fatigued, or otherwise unfit to drive
  2. 1.2 The student is under the influence of alcohol, drugs, or any impairing substance
  3. 1.3 Unsafe, aggressive, abusive, or disrespectful behaviour occurs
  4. 1.4 Road, traffic, weather, or vehicle conditions create a safety concern

2. Payment Policy

  • 2.1 All lesson fees must be paid before the lesson begins
  • 2.2 Package bookings must be paid in full at the time of booking
  • 2.3 Driving lessons and VORT bookings are only confirmed once payment has been received
  • 2.4 Divine Vision Driving School is not responsible for unconfirmed bookings resulting from delayed or incomplete payment

3. Lesson Cancellations & Rescheduling

  • 3.1 A minimum of 48 hours’ notice is required to cancel or reschedule a driving lesson
  • 3.2 Cancellations made within 48 hours of the scheduled lesson time will incur the full lesson fee
  • 3.3 Failure to attend a lesson without prior notice will be treated as a no-show and charged in full
  • 3.4 If a student arrives late, the lesson will still finish at the scheduled time and the full lesson fee will apply
  • 3.5 Refunds or lesson credits are not provided for late cancellations or missed lessons

4. VORT Cancellations & Rescheduling

VORT bookings involve preparation, scheduling, and vehicle allocation.

  • 4.1 Any cancellation or rescheduling made within 5 days of the VORT booking date will incur the full VORT and car hire fees
  • 4.2 Failure to attend the VORT assessment at the agreed time will result in full fees being charged
  • 4.3 Alternate VORT dates cannot be guaranteed if the original booking is cancelled by the student

5. Student Responsibilities

Students are responsible for:

  • 5.1 Holding and carrying a valid learner’s permit during every lesson and assessment
  • 5.2 Following all road rules and Instructor directions
  • 5.3 Ensuring they are physically and mentally fit to drive
  • 5.4 Keeping mobile phones on silent unless otherwise permitted by the Instructor

Any damage caused through reckless, negligent, or intentionally unsafe behaviour may become the responsibility of the student.

6. Lesson Conditions

  • 6.1 Lessons start and finish at the scheduled booking time
  • 6.2 Lesson routes are selected by the Instructor based on training requirements, traffic, and safety conditions
  • 6.3 Lesson structure and training content may be adjusted depending on the student’s progress and driving ability
  • 6.4 All driving lessons are conducted in a dual-control vehicle for safety purposes

7. VORT Readiness

The Instructor reserves the right to determine whether a student is ready to undertake the VORT assessment.

If the Instructor believes the student is not adequately prepared or may present a safety risk, the VORT booking may be postponed or refused. This decision is made in the interest of road safety and is final.

8. VORT Assessors & Test Outcomes

All VORT assessments are conducted by government-authorised Assessors approved by the Government of South Australia.

Assessors operate independently and follow official government assessment standards and legal requirements.

The authorised Assessor has final authority regarding:

  • 8.1 Pass or fail outcomes
  • 8.2 Assessment scoring
  • 8.3 Safety decisions
  • 8.4 Test termination

Divine Vision Driving School cannot influence, alter, or challenge the Assessor’s decision. All students must accept the final result issued by the authorised Assessor.

9. Weather & External Conditions

Lessons may continue in most weather conditions unless safety becomes a concern.

If Divine Vision Driving School cancels a lesson due to unsafe weather conditions, vehicle issues, or unavoidable circumstances, an alternative lesson time will be arranged at no additional cost.

Divine Vision Driving School is not responsible for delays, cancellations, or disruptions caused by traffic incidents, road closures, emergencies, or circumstances beyond our control.

10. Refund Policy

  • 10.1 Refunds are not available for lessons or services that have already been completed
  • 10.2 Unused prepaid lessons may be refunded based on the standard lesson rate rather than discounted package pricing
  • 10.3 No refunds will be provided for:

          10.3.1 Late cancellations
          10.3.2 Missed lessons
          10.3.3 VORT cancellations made within the required notice period

11. Privacy Policy

All personal information provided by students is kept confidential and used only for:

  • 11.1 Bookings and scheduling
  • 11.2 Communication purposes
  • 11.3 Driver training services

Personal information will not be shared with third parties unless required by law.

12. Liability

Divine Vision Driving School is not responsible for:

  • 12.1 Traffic fines or legal penalties received by the student
  • 12.2 Losses, damages, delays, or interruptions caused by circumstances outside our control
  • 12.3 Risks naturally associated with driving and road use

All training services are provided with reasonable care, professionalism, and attention to safety.

13. Changes to Terms & Conditions

Divine Vision Driving School reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

The latest version of the Terms & Conditions will apply to all bookings and services.

14. Acknowledgement

By booking or attending lessons with Divine Vision Driving School, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Australia and Australians

We acknowledge the Kaurna people as the Traditional Owners and Custodians of the land on which we live and work.

We pay respect to their Elders, past and present. Always was, always will be.

As per the DIT website: The Department of Infrastructure and Transport (DIT) is committed to building the capability, confidence and resilience of Aboriginal and Torres Strait Islander people and will provide opportunities to enable young men and women to achieve their educational and employment goals.

Talk to Us!

We aim to give you the best service possible while being mindful of everyone’s time.

Call or Text0477430290 and email info@divinevision.net.au !

We are open 7 days a week.

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